How to locate the lot number on our products. The Lot number will be printed somewhere on the side of the bottle or lip balm tube (see examples below):


Note: On a 2 gallon or 5 gallon size bucket, the lot number may be on the bottom.

The LOT Code for Soothing Touch products (except Lip Balms prior to 2023) can be found printed toward the bottom of the bottle/jar/pail or on the label. It is a 4 digit number. See below for an explanation of the code.

LOT CODE example: 7015 = January 15, 2017 - Date of manufacture

The first digit (7) = 2017 - the last number of the year

The last 3 digits (015) = January 15 - the 15th day of the year (See Julian Calendar reference chart below)

LIP BALMS Prior to 2023: The LOT Code for Lip Balms was previously a 3 digit alphanumeric code printed on the label in black ink. If you have questions about a lip balm product created prior to 2023, please contact us at customerservice@soothingtouch.com for assistance in translating your lot number codes.

Shelf life for Soothing Touch products are as follows:
PRODUCT *SHELF LIFE DAYS
WHEN PRODUCED		 DAYS
GUARANTEED WHEN
SHIPPED
All Creams / Cremes 18 months 540 450
Lotions 18 months 540 450
Basics Lotion 18 months 540 450
Oils 18 months 540 450
Massage Gels 18 months 540 450
Sore Muscle (Narayan) Oil, Balms and Gels 48 months 1,460 1,370
Sugar Scrubs 18 months 540 450
Salt Scrubs 18 months 540 450
Bath Salt (Tuscan Bouquet, Lavender, Cedar Sage) 12 months 360 270
Bath Salt-Epsom Salt Unsct Indefinite Indefinite Indefinite
Bath Salts (All Others) 18 months 540 450
Herbal Heat 24 months 720 640
Herbal Ice 24 months 720 640
Lip Balms 24 months 720 620
Body Lotions 18 months 540 450
Body Butters 18 months 540 450
Coconut Oil-Fractionated 24 months 720 620
Hand & Body Soap 48 months 1,460 1,370
Hand Sanitizer 48 months 1,460 1,370

* Shelf life definitions above are based on optimal conditions: cool, 40-70 degrees, avoiding extreme temperatures, no direct sun, in unopened containers.